Immediate and Urgent Care Centers - $0 copay
Urgent care is when you need medical attention right away for an unforeseen illness or injury, but your health is not in serious danger. Using an immediate or urgent care center is suggested for non-life threatening injuries or illnesses that require a physician’s attention on afternoons, evenings, weekends and holidays. The Health Trust provides a $0 co-pay for visits to immediate or urgent care facilities.
A visit to an immediate or urgent care center costs less than an emergency room visit. There is also a shorter wait time for non-emergency care at after-hours care centers than at an emergency room.
If you are not sure what to do, take these first two steps:
•1. Call your primary care physician’s office
•2. Call 1-800-501-3439 - Nova / Independent Health 24-hour Medical Help Line for access to experienced
registered nurses 24 hours a day, 7 days a week for non-emergency medical issues and advice. • After dialing, ask for the 24-Hour Medical Help Line.
As a General Guideline
Use the EMERGENCY ROOM for:
Chest pain or squeezing sensation in chest
Trouble breathing
Seizure or loss of consciousness
Severe abdominal pain
Heavy or uncontrolled bleeding
Large open wounds
Major burns
Spinal injuries
Sudden paralysis or slurred speech
Severe head injuries
Poisoning or suspected overdose of medication
Use the URGENT CARE CENTER for:
Mild asthma attacks
Ear infections
Other minor infections
Headaches
Sprains and strains
Minor broken bones
Small cuts
Minor burns and injuries
Use the PRIMARY CARE PHYSICIAN Office for:
The flu
Rashes
Fevers
Treatment for chronic conditions - such as diabetes or high blood pressure
Preventive care visits
Immunizations
Screenings
General questions about your health
Routine care
